We have tried our best to anticipate any and all questions that may arise. If there is an issue that we have failed to address or fully clarify, please feel free to contact us. We will be happy to help you.

When will my ad be uploaded to RanchAndFarmWorld.com?

After you have created your ad with our simple step-by-step instructions, your ad is sent to a queue where it is reviewed, approved and uploaded on our site within 3 business days. Occasionally we have suggestions, concerns or need more information; at that time we will contact you before we upload your ad.

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Where will my listing and/or Banner ad appear?

Your listing and/or Banner ad will appear on the pages you have selected in the instruction process that would best represent your company. Oftentimes advertisers select multiple Premium Listings and Banner ads; each will appear in the section, category or sub-category page which you selected.

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Can I make changes to my ad?

Through our easy to use management page, you may edit, delete and add as often as you would like. The management page gives you the capability of making changes as often as you would like to your listings and Banner ads. This is a great way to promote seasonal or holiday events, for example. To access your management page, simply log on and your management site will come up for you.

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What are my payment options?

Payments are made online using Visa, Master Card, and Discover. Other payment options are checks; electronic or conventional. Simply print your invoice and mail it with your check to our office. Once we receive it, we will process your listing and ads requests. Ranch and Farm World, 1630 S. Stapley Ste., 114 Mesa, AZ 85204 (480) 558-8900

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How secure is my charge card and payment information?

We will not compromise your security and confidential information for payment processing services. For receiving and transmitting customer payment information, we implement the most advanced Internet security protocols including 128-bit Secure Sockets Layer (SSL).

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What is Secure Sockets Layer (SSL)?

Secure Sockets Layer (SSL) is an Internet protocol that safeguards electronic communications between two or more computers. For a communication or transaction that is transmitted over an "end to end" SSL connection, the computer initiating the transmission will open an SSL connection. This means that when Computer A sends a request to Computer B to transmit information, Computer A will include a digital certificate, a complex authentication tool or third-party issued certification of Computer A as a trustworthy source. Computer B then accepts the transmission and in the event that Computer B has information to return to Computer A, the SSL connection may remain open until the transaction between the two computers is complete. Server-side SSL can also be used in the event that Computer A doesn't have the necessary digital certificate or the ability to open an SSL connection to submit a communication to Computer B.

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How long is my agreement?

All Basic listings are on our site until you delete them from our site or notify us to do so. Premium listings agreements are for one year; Banner ads are for 6 months or 12 months. You will be notified 30 days prior to your agreement expiration for renewal options. If we do not hear from you your Premium Listing or Banner ad will be deactivated from our site. We will notify you of this deactivation and should you decide to renew your partnership with us we will then reactivate your desired listings and ads.

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How do I close my account?

You can cancel your advertising at any time by logging into you management page and deleting your listing or banner ad. If you cancel your paid advertising prior to the completion of the terms, refunds will be given at our discretion and may not be granted.

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What if I forget my password?

If you go to the log in page and enter your email address, your user name and password will be emailed to you.

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How long will it take for my ad to be on the site?

RanchAndFarmWorld.com tries very hard to make sure your listings are on the site within 2-3 business days, although sometimes it is much faster than that.

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